Wednesday, September 11, 2013

Recent changes at the FHL, Salt Lake City

Have you heard about the recent changes made to the FHL library in Salt Lake City?

Apparently, the research consultants have been moved from behind their walls and desks, and now they will be on the floors to be more accessible to the library patrons.

In the FamilySearch blog it says that “We have moved our consultants out from behind staff doors to assist at research counters and out on the patron floor.”

At the time of writing, the change had only been made, so they are asking “for patience and understanding as we implement and refine the new patron service model.”

They say that “The Family History Library is open more hours, provides more computers, printing options, and professional help than any other genealogical library, society, or archive in the world. We remain committed to providing all of these services free of charge to patrons from all over the world.”

So, do you think that these changes will be beneficial to the patrons? If anyone is going there this fall, on your return,tell us how you found it.

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